According to an article in Cargo Business News, companies need to follow the process set up by US Customs and Border Protections to do due diligence for C-TPAT membership in order to receive the benefits. Verifiable processes must be in place, and must be displayed in companies' web portals, which should be monitored at least once per month -- Customs recently suspended companies from C-TPAT membership for not answering e-mails after 90 days.
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